Shipping policy
All orders, including quilts, sheets, towels, throws, coverlets, and robes, are processed within 1–3 business days, excluding weekends and holidays. Orders placed after 5 PM will be processed the next business day. Our quilts are vacuum-packed for compact shipping. Standard shipping takes 5–10 business days after dispatch. For US destinations, Standard shipping is $8 and is free on orders of $70 or more. Express shipping is $15. Economy shipping is free with no minimum order amount. Available shipping options and charges are displayed at checkout.
International buyers are responsible for all import duties, customs fees and local taxes, which may be collected upon delivery. We provide tracking numbers once items ship. Please double-check your shipping address; we are not liable for delays caused by incorrect addresses. If your package arrives damaged, submit photos within 48 hours of delivery for support. Lost packages must be reported within 15 business days after dispatch. Delivery estimates are not guaranteed and may be delayed by carrier or customs issues.